What is LuggageHero and what do they do?

LuggageHero is a network of short-term luggage storage options in shops, cafés, hotels and more, headquartered in Copenhagen, Denmark. They come to your rescue with their growing network of 40+ luggage storage sites in New York, Copenhagen, London and many more major cities across Europe and North America, with at least a dozen more to be launched this year. LuggageHero has stored luggage for more than 2.2 million hours across more than 1,100 drop-off points. This growing startup has been recommended by leading media outlets, including The New York Times, Lonely Planet, The Washington Post and CNBC.

How does LugageHero help travellers?
LuggageHero understands the struggle of having to carry a heavy luggage around and they are here to help you!  They lighten your load, in all ways. You no longer have to drag your luggage all over a city or hunt for the elusive storage locker, where you need exact change in the right currency. LuggageHero also understands your possible safety concerns, that’s why they provide important security services for you, such as the security seal or luggage insurance. LuggageHero also certifies shops for your safety.

LuggageHero partners up with Property Managers
LuggageHero partners up with property managers that promote their service which helps them enhance their guest experience. And at the same time, they receive commission per paid booking + they can offer 2 hours of free luggage storage to all of their guests. If you would like to learn more about LuggageHero and how to become a partner, please contact our Partnership team at [email protected].

Testimonials from our customers/PMs

“Before we started our partnership with LuggageHero we always had guests inquiring about early check-in or late check-out and it was really frustrating not being able to accommodate that for them. With LuggageHero, we have managed to turn this situation into a better guest experience for our customers that can now start or finish their stay on a positive note. Our guests using the service are really happy about it and feel their belongings are left safe and in good hands. Furthermore, their team is really proactive in opening new locations and we feel we are making the way together as we grow. I would definitely recommend LuggageHero for your guest if you manage properties on a short let basis.”
Martin, GuestReady

“LuggageHero definitely helped us in providing a better service to our customers.
Whenever guests requested for someplace where to store their luggage we could not really assist them or simply sent them to some local shops who provided this service, however, it was never really secure as we did not work with those shops and so, couldn’t really guarantee anything.
Now, that we have a partnership with LuggageHero we know that we can send our guests to a 100% trusted place and are confident when recommending this place.

Great added value to our business and an even greater added value to the customer experience.”
Madlen, London Central Stay